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COOKIE POLICY

Like many websites and applications, our site uses cookies and other technologies (such as web beacons, web storage, and unique advertising identifiers) through which we, Duodecad IT Services Luxembourg S.à r.l., a private limited liability company incorporated in Luxembourg, with registered address at 44, Avenue John F. Kennedy, L-1855, Luxembourg, Grand Duchy of Luxembourg, registered with the Luxembourg Trade and Companies Register under number 171.358, as Data Controller, collect and process personal data for different purposes. In this policy, we refer to all of these technologies as “cookies.” Through cookies, we are collecting information about your device and your activity, for example your browser type and browser information, you computer’s operating system, your IP address, the pages you viewed or the features you used.

Certain cookies are necessary for the functioning of our website and will be active from the moment you visit our website. For other cookies, you can choose whether or not to activate them and tailor your browsing experience accordingly. You can at all times change your cookie settings as explained further below.

This policy explains which cookies we use, how and why we use cookies and the choices you have. This policy is incorporated into and forms a part of our Privacy Policy.

What are Cookies?

Cookies are small text files that are placed on your device (e.g. your computer, phone or tablet) when visiting and navigating on certain websites and applications. Cookies track certain of your activities or preferences. Internet cookies are common and will not cause any harm to your device.


Some of our business partners may themselves use cookies. We have no access or control over these cookies. Cookies can either be “first party”, meaning that they are associated with the host domain e.g. Psychiczero.com, or “third party cookies” in case we allow others to place cookies on our site and app, such as analytics cookies.

Types of Cookies

Cookies exist in various types, depending on their origin, the duration of activity and their purpose.

Depending on their origin, cookies can either be (1) “first party”, meaning that they are associated with the host domain (i.e. Psychiczero.com) and that we completely control the personal data collected through these cookies, or (2) “third party”, meaning that they are associated with a domain other than Psychiczero.com and that we allow third parties to place such cookies on our site, such as analytics cookies, to collect and process your personal data. For “third party” cookies, where the respective third party collects and processes such personal data for its own purposes, it may qualify as an independent Data Controller with Duodecad IT Services Luxembourg S.à r.l.


Depending on the duration of activity, cookies can either be “session” cookies, meaning these only remain on your device during your browser session only (i.e. until you leave the website), or “persistent” cookies, meaning they remain on your device after the session for a specified retention period (unless deleted or deactivated by you). Depending on their purpose, cookies can be “strictly necessary”, meaning the website will not properly function or be secure without dropping such cookie, or the cookies can be placed for a different, non-essential purpose (e.g., to optimise the performance of a website, improve the user experience, analyse the behaviour of a visitor and as the case may be advertise certain content accordingly.

How and why do we use cookies on our website?

Strictly necessary cookies

We use strictly necessary cookies that are essential to the proper functioning of this website. These cookies are immediately dropped when you visit our website and it is not possible for you to refuse or deactivate these cookies if you want to visit our website.


For example, we use cookies to ensure the security and the integrity of our site. In this case, we use cookies to help us to ensure a safe and trustworthy environment. Cookies help us to fight against security breaches on our site, as well against any activity violating the rules applicable to our site.


Other Cookies

We use other types of cookies which are not necessary for the use of this website. For these cookies we ask your explicit consent per category (specific consent) before placing these on your device (cfr. the banner that was displayed on your device when you entered our website for the first time).

We may use the following types of non-essential cookies:

  • Ensure the security and the integrity of our site

We use cookies to help us to ensure a safe and trustworthy environment. Cookies help us to fight against security breach on our site, as well as against any activity violating the rules of our site.

  • “Analytics, research and performance”

Our site uses analytics cookies (including, Google Analytics cookies). We use these cookies to gain insight into how you use our site. This helps us to understand how you interact with our site, what is interesting for you and how we can improve our services, and enhance your user’s experience

  • “Customisation”

We use functional cookies to remember your preferences on our site and to help you to use our our services efficiently and to improve your experience. For example, we may use cookies to remember your login information and your language preferences so that you do not have to retype your login details and change the language each time you visit or use our site.

  • “Enabling of affiliate & referral programs”

Cookies help us to identify the referrer website our users are coming from, so we can reward our partners for their efficient activity and promotion.

  • “Targeting/Advertising”

We use software to track your behavior on our site (e.g. when you are navigating on our site, viewing livestreams, looking at psychics’ profiles or adding favorites to your list). This software enables our site to display psychics who may be of interest to you based on these behavioral analytics. You will thus see a webpage adapted to your needs and you will quicker find what you like to see.

To provide you with this personalized content, we process and store the information related to your activity (e.g. the category of psychics you watched or the page you visited).

Third Parties Cookies

We may also allow certain third party service providers to place cookies on our site for the above-mentioned purposes. For example, in order to help us to understand how you interact with our site, what is interesting for you and how we can improve our services, we use analytics service providers, including Google Analytics. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-Out Browser by clicking here.

Which cookies do we use?

Our network partners provide information related to all the cookies that they use on their site in tables on their cookie policy page (including the exact purpose of the cookies, the term during which they store them on your device and the type of cookies).

How can I see which cookies are installed on my device and how can I remove them?

If you are a guest and you want to view, manage, consent to or delete cookies on our website, you can at all times do so through your browser settings. You will find more explanations on how to proceed via the links below.

Firefox

Chrome

Safari

Internet Explorer

If you are a member and you want to change your settings, either to agree with a new cookie being dropped or withdraw your consent for previously placed analytical cookies, you can also update your cookie settings through your personal account.If you are a member and you want to change your settings, either to agree with a new cookie being dropped or withdraw your consent for previously placed analytical cookies, you can also update your cookie settings through your personal account.

If you face any difficulties to update your settings or withdraw your consent, feel free to contact us at privacy@oranum.com

How can I see which cookies are installed on my device and how can I remove them?

If you would like to have more information about the way we process your personal data, including the information we collect through the use of the cookies (why, how long, who can have access, your rights, etc.), you can find all the information in our Privacy Policy.

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